WordPress maintenance costs $99 a month, or $229 a month for a WooCommerce store.
Choose “Something broke” in the form, give the page address and copy the error word for word. We reply within one working day, Monday to Friday. If the site has stopped answering and you are on a care plan, the uptime watch has already alerted us. Read how one-off fixes work while you wait.
The exact words point to the cause. On our own staging store, which we broke on purpose to test a fix, the checkout said “There are no payment methods available.” One setting caused it: every payment gateway had been switched off. “The checkout is broken” would not have told us where to look.
Where we can, with a login made for us. On WordPress, that is a separate admin user you can delete when the work is done. On Squarespace, you invite us as a contributor, so you never share your password.
Other work is quoted per job. If we can’t fix a fault, you don’t pay for that job.
Yes. We fix and look after Wix sites, and we can move a Wix site to WordPress.
By email or through the form, so both sides keep a written record. We have no public phone line for now.